Shipping and any service/labor fees are dealt with on a case by case basis.Please call the factory with any questions.
- Write large RMA number on the outside of the box or we won’t accept. Call 623.249.4506 to get yours.
- DO NOT USE THE US POST OFFICE EVER. Knives get seized and not returned here in Phoenix.
- Send via FED EX or UPS ONLY. Send insured and trackable only!
- We will not call to verify return shipping address. Make sure your shipping address is correct. Will not ship to a PO Box.
- Please only send your bubble wrapped knife and RMA request form. Anything else will be discarded.